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Getting started with the Scanner App

Prepare your device and ID cards, complete your first scanning session, and confirm the upload.

Written by Brandon Trodick

Overview

For coaches and Supporters preparing to scan

The Scanner App records participant effort from ID cards and uploads it to your Marathon Kids web account. Use this guide to prepare your device and complete your first session.

Before you start

  • Have an account with access to the correct club.

  • Prepare participant ID cards.

  • Use a compatible device with a camera and install Marathon Kids Connect.

  • Connect to Wi-Fi or cellular data to sign in, join another device’s session, and upload scans.

Start and finish your first session

  1. Open the Scanner App. Enter your Email address and Password, then select Login.

  2. Select your club and choose the RUN! button.

  3. Find the correct track or activity and select its RUN! button.

  4. Select Start Live Scanning.

  5. Hold each participant’s QR code steady in the camera frame and wait for the scan to register. Continue as participants complete laps or the selected activity.

  6. When finished, select Stop, then Finish And Sync.

  7. Wait for the Sync Complete! confirmation. Every device that recorded scans must finish and sync its own session.

See How to scan ID cards for the detailed procedure.

Add helpers

Start the session on the coach’s device, then display its code using Join QR. A helper can use Join Live Session without signing in or Join An Ongoing Activity when already signed in. Follow the additional-device instructions.

If something goes wrong

  • A card will not scan: use the Scanner App rather than the device’s general camera app. Clean the lens, hold the code steady, and adjust lighting to reduce glare.

  • You lose internet: continue scanning, then still select Stop and Finish And Sync. Reconnect later, open See Log History, and select Resubmit for a Pending session. Confirm Uploaded.

  • You cannot join: check the joining device’s connection and use the current code from the coach’s active session.

Do not uninstall the app while scans are pending. Use the same device and account to resubmit stored scans.

Frequently asked questions

Do I need internet throughout the activity?

No. After signing in or joining a session, you can scan offline. Reconnect to upload the results.

Can participants bring their cards to a stationary device?

Yes. You can hold the device to scan their cards or place it on a stable stand and have participants bring their codes to the camera.

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