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How to reset your password

Steps on how to reset your password through your web account.

Stefanie Ediger avatar
Written by Stefanie Ediger
Updated over 3 weeks ago

🚫 Important:
Passwords cannot be changed through the Marathon Kids Connect scanner app. To reset your password, you must use a web browser and go to app.marathonkids.org/select-profile


Steps to reset your password

1. Go to the login page


2. Click “Forgot password”

  • This link is below the Login button


3. Enter your email address

  • Type the email linked to your account

  • Click Send email

A green banner will confirm the email was sent

Tip: Check your spam or junk folder if it doesn’t arrive in a few minutes. The email will come from noreply@marathonkids.org.


4. Open the password reset email

  • Click the Reset Password button inside the email


5. Create a new password

  • Type your new password

  • Click Reset

You’ll see a green banner confirming the change


6. Log back in

  • You will then be redirected to the login page.

  • Choose your profile type and click Login

  • Use your new password to access your account

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